The clients might have to cancel the trips due to some unforeseen circumstances. So, we have the following policies that determine the refund conditions for a trip.
100% refund (except any transaction fees) on trips that are canceled a month or more before the departure date.
50% refund (except any transaction fees) on trips that are canceled less than a month before the departure date.
In cases the travelers have to cancel the trip after their arrival in Kathmandu, there will be a refund of 80% of the total trip cost. This refund amount deducts the costs of the flight, hotel, and porter fees which are paid beforehand.
Likewise, we would like to mention that the refund payments can take 7-15 days to complete. Meanwhile, we request you to be patient during the entire process.
Similarly, for trip amendments, the company charges a certain fee as well. For trip amendments before 60 days before the trip, a cost of 60 $ is charged.
Likewise, for amendments made less than 60 days, the fees may vary as per your request. Please note that the cost of trip amendments is not necessarily applied by the Company. These costs can be levied upon the Company by third parties like hotels, lodges, and airlines.